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Strategy First, Design Second. Always.

phill hendry
Phill Hendry
phill hendry

I see it all the time. A client comes to me with a "brilliant idea" and wants to jump straight into design. They want mockups. They want prototypes. They want something pretty they can show their team.

And I tell them no.

Not because I don't want their money. Not because I'm being difficult. But because designing without strategy is like building a house without blueprints. Sure, it might look good from the outside, but good luck when the walls start falling down.

What Strategy Actually Means

Strategy isn't fluff. It's not corporate buzzwords or vague mission statements. Strategy is answering the hard questions:

• Who is this actually for?
• What problem does it solve?
• Why should anyone care?
• How does it make money?
• What makes it different from the 47 other competitors doing the same thing?

If you can't answer these questions clearly and confidently, your design will be directionless. And directionless design is expensive design that doesn't work.

Design is the Easy Part

Once you have solid strategy, design becomes straightforward. You know who you're talking to, what they need, and how to position yourself. The colors, the fonts, the layouts—all of that flows naturally from a clear strategic foundation.

But skip the strategy? You'll redesign three times, chase trends, confuse your audience, and wonder why nothing is working.

So no, I won't start with the pretty pictures. We're doing this right.